Limited Warranty

Effective Date: July 17th, 2026
Last Updated: Aug. 10th, 2026

This Limited Warranty applies to lighting products purchased from UsArtHome. By purchasing and using our products, you agree to the terms outlined below.

1. Warranty Coverage

• UsArtHome provides a limited warranty covering manufacturing defects in materials and workmanship.
• This warranty applies to products used under normal residential conditions.
• Coverage begins from the date of delivery.

2. Warranty Period

• Standard lighting fixtures: 12 months limited warranty (bulbs excluded)
• Certain components (such as LED modules or drivers) may have different warranty periods as specified on the product page
• Warranty periods are not extended by replacement or repair

3. What Is Covered

• Manufacturing defects affecting functionality or structural integrity
• Electrical component failure under normal use conditions
• Verified defects present at the time of delivery or occurring during the warranty period

4. What Is Not Covered

• Damage caused by improper installation, misuse, or modification
• Normal wear and tear, including cosmetic aging or minor finish variations
• Damage caused by voltage fluctuations, power surges, or improper electrical setup
• Damage during handling after delivery, including self-installation without proper care
• Products used in commercial or non-standard environments unless specified

5. Customer Responsibilities

• Products should be installed following the instructions provided
• Customers should take care during installation and handling
• Original packaging is recommended to be kept for potential returns
• Proof of purchase is required for any warranty claim

6. Warranty Claims Process

• Claims should be submitted within the applicable warranty period
• Contact UsArtHome Customer Support with:
• Order number
• Description of the issue
• Photos or videos showing the defect
• UsArtHome may request additional information to properly assess the claim

7. Resolution Options

If a claim is approved, UsArtHome may, at its discretion:

• Provide replacement parts
• Replace the product
• Offer a partial or full refund where replacement is not feasible

The chosen resolution will depend on product availability, condition, and nature of the issue.

8. Shipping and Service Costs

• For verified defects, UsArtHome will cover reasonable replacement shipping costs
• Customers may be responsible for costs related to installation, removal, or reinstallation
• For non-warranty cases, repair or replacement may be offered at the customer’s expense

9. Limitations of Warranty

• This warranty applies only to the original purchaser and is non-transferable
• Liability is limited to the original purchase value of the product
• Indirect, incidental, or consequential damages are not covered to the extent permitted by law

10. Policy Updates

• UsArtHome reserves the right to update this Limited Warranty to reflect operational or regulatory changes
• Updates to this policy will not affect orders placed before the effective date of the updated version. The policy version applicable to an order is the version in effect at the time the order was placed.